Barceló Montelimar w San Rafael del Sur

🕗 godziny otwarcia

komentarze 5

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  Manny Hernandez

  :: 01 August 2023 02:04:12

  We stayed in Barcelo just recently. Our family loves the flora and the lay out with many trees and the beach is great... however this time around the service quality was way below expectation. To start 3 out of 7 members had some kind of food poisining, diarrhea, nausea, right the first lunch after check in. After that the blankets in the rooms in one of the beds were dirty, we got 2 rooms and in both rooms we had issues with the air conditioning. People were nice and friendly but we will definitely look for another spot for our next vacation. By the way.. i was one of ones that had to put up with a nasty diarrhea and wasnt able to sleep at all because of it and the ac not working properly.

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  Jessica Colomer

  :: 24 July 2023 12:48:05

  The pool and jacuzzi were nice, we had bungalow rooms, they were nice, it is super dark once the sun goes down, they definitely should include more lighting, us and everyone around had to turn on their phone flashlight. Our rooms had ants/fire ants. I woke up with ants on my body and another family member had fire ants fall on her face while she slept. The advertisement of them cooking in front of you is false. The food options were limited, we were very unhappy with the food being offered, and did not eat very well in any of the 3 times. The food is also offered certain times a day, if you are hungry outside of those times, you would have to buy food. I was in the bathroom and there was a fat medium spider by my feet! We had reserved horseback riding and when we received our rooms, they told us we were unable because they injected the horses. I mean if we made reservations, why would they inject the horses and them needing to rest 24 hours? The casino is NOT OPEN, it is still "Under Remodelation" Since Covid started. The bathrooms were dirty, they need to do a better job at cleaning. The AC definetly needs an upgrade. The staff is very friendly, and it is not their fault. I was planning to work from my room, but there is no wifi in the rooms, it is only in the the reception, but was not mentioned at all. My family of 8 will not be returning.

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  Sarah Silva

  :: 12 April 2023 19:05:05

  Use caution if you have any dietary restriction, there is little to no signage and the staff did not know if the food was gluten free.

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  Eva Hodgson

  :: 29 December 2022 12:07:37

  The receptionist wasn’t welcoming, and did not inform us that we can remain in the installation for lunch even after check out. We were inform about this at the check out. The drinks service at the restaurant is slow and limited. It seems that you can only request 2 per person. The towels in the rooms and pool towels would benefit from fabric softener. Cockroach in the room. Our first visit 2 years ago was extraordinary. Notably the service has decreased.

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  Tim Cobban

  :: 20 December 2022 17:08:50

  This place is terrible. We had 3 rooms. In one room the air conditioner wasn’t working, you couldn’t use the hammock because one of the supports were missing and some of the lights in the room didn’t work. We also were not given joining rooms and so the room next to me had screaming children who were constantly trying to open the door between rooms. In the other room it was very dirty, like it hadn’t been cleaned at all. There was also feces sitting in the toilet, but had the “seal of cleanliness” on top of the seat!!!!!!! Disgusting!!! The guests for the third room haven’t arrived yet. I am scared to think what they will encounter. I would give 0 stars if I could.